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Why is my order on hold?

Orders can be on hold for a few different reasons. Here is a guide for why your order is on hold.

On Hold - Waiting Approval

You have selected to manually approve order, select approve to send this order to production. Update your order approval settings in Store->Setting to auto approve orders going forward.

On Hold - Insufficient Funds

Your wallet balance does not have enough funds to complete this order, select add funds to top up your wallet. You can update your payment settings in Billing->Payments->Settings to auto replenish your wallet once a minimum balance is reached.

On Hold - Stock Issue

One or more of your items are currently out of stock. When this inventory has been replenished the order will immediately process for shipping.